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Also, installing the update via other means like a memory card isn't possible since the PS3 requires .pkg files to be installed through the system. Maybe the user is trying to install the update from a USB drive or an external hard drive, which is common. I should include steps on how to transfer the .pkg file to the correct system storage location. Oh, and the user is probably using a PS3, so the exact steps might vary depending on the model (like the slim, super slim, or fat). Some models have different firmware and might require different approaches.
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