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Viral VPS is a proud member of the Multithread Family
Multithread Consultants Ltd.
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United Kingdom
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Another angle: if the user is confused between Noiseware Pro and version 5, I should clarify that. Version 4.5 is the latest, as of now. Perhaps the user saw an announcement or a misleading source. I should explain that while version 5 isn't available, the latest version is 4.5, and provide pricing for that.
