Nsfs 347 - Work

Problem 3 — Sociotechnical redesign for safety-critical work (20 pts) A hospital unit uses a digital checklist app for medication administration. Nurses report alarm fatigue and frequent checklist overrides. Design a redesign that reduces overrides by 50% while preserving urgent alerting. Your answer should: a) Outline the redesign changes (UI, process, training, and governance). (8 pts) b) Explain how you would measure success (3 primary metrics and target values). (6 pts) c) Identify two potential negative side effects and mitigation plans. (6 pts) Section D — Case analysis and essay (40 points) Choose one of the two case prompts below and write a structured analysis (≈800–1000 words). Use headings for Problem, Stakeholders, Constraints, Options (with 3 alternatives evaluated), Recommendation (single clear choice), Implementation plan (6–9 actionable steps), and Risk mitigation.